Refund Policy

For subscription based plans, Sunshine Info Solutions has a 30 day satisfaction guarantee policy.

Within the first 30 days, a customer may obtain a full or partial refund from Sunshine Info Solutions if they are not satisfied with the level of service they have received. Sunshine Info Solutions will have the right to deduct service charges incurred during such time and to prorate their refund.

You will be eligible for refund when any of the following criterions are met:

  • You have all the prerequisites which were required to resolve the problem and Issue was not resolved.

  • Our technicians have not been able to resolve your technical issues (software only).

  • 15 days have not passed since the issue was last worked on by a Sunshine Info Solutions technician.